Chat Widget
Chat Widget Overview
Introduction to the Helper Chat Widget
The Helper Chat Widget allows you to provide real-time support to your customers directly on your website or application. With customizable display options and seamless integration, you can offer a superior support experience tailored to your business needs.
Key Features
- Flexible Display Options: Show the chat widget to all customers or only to high-value customers based on revenue thresholds.
- Email to Chat Auto-Response: Automatically redirect email conversations to the chat widget for faster resolution.
- Secure Authentication: Protect customer data with HMAC-based authentication.
- Contextual Help: Add context-specific help buttons throughout your application.
- Multiple Integration Options: Choose from React/Next.js components or vanilla JavaScript implementations.